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Couple's FAQ

Couple's Frequently Asked Questions

What does the South Pacific Management wedding and gift registry provide?
The South Pacific Management wedding and gift registry provides a service which allows you to register your entire honeymoon or destination wedding at South Pacific Management Resorts, Hotels & Spas online. You also receive a free wedding website, announcement cards, a guest message board, wedding shower games and gift announcement cards! Through the South Pacific Management wedding and gift registry, your guests can give you portions of your South Pacific Management honeymoon vacation or destination wedding as a wedding gift! Instead of a "place setting for the table" you could receive a "Dinner Under the Stars" or help with an "Upgrade to an Overwater Bungalow" as a wedding gift. There are no set up fees to use the South Pacific Management honeymoon registry.
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Why should we use the South Pacific Management wedding and gift registry?
Using the South Pacific Management wedding and gift registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding at South Pacific Management Resorts, Hotels & Spas. Using the South Pacific Management wedding and gift registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give to you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, the South Pacific Management wedding and gift registry allows you to know ahead of time what you will have available to use towards extras and upgrades on your honeymoon or destination wedding at South Pacific Management Resort, Hotels & Spas. You can register to get the word out early.
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Is the South Pacific Management wedding and gift registry or wedding website hard to set up?
The South Pacific Management wedding and gift registry is so easy to set up and only takes about 15 minutes! You can pick the items that you want from any one of their hotels and resorts in different locations. No cookie cutter wedding registry lists or cartoons here! Each one is completely personalized by you and shows every thing you want to do on your honeymoon or destination wedding at South Pacific Management with stunning photos for each item. Download and Print a "Step by Step" guide to managing your registry and wedding website
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What does a South Pacific Management wedding and gift registry look like?
We pride ourselves on having beautiful pictures and detailed descriptions for every item on the South Pacific Management wedding and gift registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the different South Pacific Management Resorts, Hotels & Spas destinations under "Sample".
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How will I know how much to ask for?
When you set up your South Pacific Management wedding and gift registry, we give you a suggested gift amount for each tour or activity per person in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and recommend checking with your travel professional or supplier for exact pricing. All prices vary by location, availability and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.

For registries with items that are being booked for you or being sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
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Does the South Pacific Management wedding and gift registry site help with the honeymoon travel or destination wedding arrangements?
We encourage you to work closely with our travel professionals who can help design the honeymoon trip that is uniquely yours. Many include special VIP amenities and benefits available only when you book with one of our travel professionals. These added touches can make all the difference in your honeymoon experience!
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What if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry for South Pacific Management. Our toll free phone number is found on every page of the South Pacific Management wedding and gift registry site.
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How much does it cost to use the South Pacific Management wedding and gift registry and wedding website?
We never charge a set up fee, and during the sign up process we are the only honeymoon registry that allows you to choose whether you'd like the service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged. (This fee goes directly to Electronic Merchant Systems, not us, and is for secure credit card processing for your guests.) The service fee charged is 7%. The service charge covers your account management, your wedding web page, order processing, gift announcements, etc. This service eliminates other typical registry costs, such as shipping and gift-wrap charges. Announcement, shower games and gift cards are free and can be downloaded at any time. The South Pacific Management wedding and gift registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. (They don't even have to buy another card!) Guests from a distance can also give you a contribution towards your honeymoon with ease using their credit card over the internet, which means no shipping or lugging gifts with them to your wedding destination. Also, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about the South Pacific Management honeymoon registry and wedding website?
We provide downloadable announcements for you, at no charge, to let your friends and family know about your South Pacific Managements wedding and gift registry and wedding website. (Find under the link "Inform Your Guests") Your wedding party and family are great ways to help your guests learn about your wedding and gift registry. We can send out an email announcing your South Pacific Management registry to your selected email list. Your Matron of Honor can include an announcement in the wedding shower invitations. Make sure your family knows how special this is to you, ask them if they would suggest the wedding and gift registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.

The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and lets them feel like they are a part of your special day. You can see a sample by clicking on the examples to the left under "Wedding Websites".
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What if I don't want to use the whole wedding website but I want to put up my photo and a special message on the top of my South Pacific Management registry?
To post a message and photo on the top of your South Pacific Management wedding and gift registry, log in and go to "wedding website". You don't have to fill in the whole thing, just load your photos and use the "special message" section only.
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How am I notified of a purchase from my South Pacific Management wedding and gift registry?
You receive an email notice to view your "wedding gift card" that is filled out by the gift giver. Your guests can also choose to print out this customized wedding gift card with a personal message and a photo of what they selected on your South Pacific Management wedding and gift registry to hand to you. You can log on to your account at anytime and go to "View Gifts" to view your gift details, gift givers and the wedding gift cards. Guests can also post their wedding gift card message on your South Pacific Management wedding and gift registry under the "Well Wishes" section if they choose.
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When will I receive my gifts from my South Pacific Management honeymoon gift registry?
Your gift monies from your honeymoon registry will be transferred to your room account on property for use with any items that may be billed to your room. Your booking confirmation number is required before any transfers are made. All resort credits must be used on property during your stay, are non-refundable and non-transferable. All resort credits must be purchased up to 7 days prior to your honeymoon date. Within 7 days of your honeymoon date, all gift monies from your honeymoon registry will be transferred to you by check, PayPal or ACH transfer according to your payment preference.
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Do you book the activities on my South Pacific Management wedding and gift registry for me?
You have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. We always suggest asking your travel professional to help you with reservations for your honeymoon vacation or destination wedding at South Pacific Management Resort, Hotels & Spas. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
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When will my South Pacific Management wedding and gift registry be active? When will my registry close?
Guests can view and give you a gift starting the first day you set up your South Pacific Management wedding and gift registry. Your wedding and gift registry will remain active until you would like to delete it. To delete your registry, just log in and go to your dashboard and look for the button that says "Delete Registry".
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Can I use the South Pacific Management wedding and gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$.
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Can I use this site for my Anniversary or a Vow Renewal?
Yes! We have many couples use this site for their Anniversary or Vow Renewal.
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Can I set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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What happens if we decided to change the location of our honeymoon or destination wedding?
No problem, if you have already selected a place for your honeymoon and have to change the location, just log in and go to "Your Account" and click on "Update Your Information" to update your new destination.
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Can I change/add items to my registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Your Registry" and click on "Build / Add to Registry" to add more items or "Edit / Delete Registry Items" to change them. Items that are already purchased will remain the same.
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What happens if my wedding or honeymoon is cancelled or postponed?
If your wedding or honeymoon is postponed, just log into your account and revise your wedding date. If your wedding is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. Please keep in mind with all resort credits that have been wired or transferred to the hotel or resort, cancellation policies may apply and are subject to change.
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Do you sell my information and my guests information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact - our own staff can't see it. Please see our Privacy Policy for more details.
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Who manages this honeymoon registry site? Are you a secure company?
Honeymoon Wishes provides all support and software for South Pacific Management's online wedding and gift registry and has served over 85,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 180,800 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and proudly bank only with Merrill Lynch. We are happy to speak with you if you have any questions.
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How do I make changes?
To see how to make changes/work on your registry click here.
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